Performance degradation affecting MTN OpenAPI services

Incident Report for PawaPay

Resolved

This incident has been resolved.

Posted Jul 01, 2026 - 11:54 UTC

Monitoring

A fix has been deployed by the MTN. We are seeing improvements in success rates and will continue monitoring the incident.

Posted Jul 01, 2026 - 10:05 UTC

Investigating

We are experiencing an outage in the MTN OpenAPI services. We are investigating the issue.

Posted Jul 01, 2026 - 09:21 UTC

This incident affected: Cameroon MMO services (MTN :: Web Deposit, MTN :: Payout), Liberia MMO services (Liberia MTN :: Web Deposit, Liberia MTN :: Payout), Ghana MMO services (MTN :: Web Deposit, MTN :: Payout), Nigeria MMO services (MTN :: Web Deposit, MTN :: Payout), CIV MMO services (MTN :: Web Deposit, MTN :: Payout), Congo Brazzaville MMO Services (MTN :: Payout, MTN :: Web Deposit), Zambia MMO services (MTN :: Web Deposit, MTN :: Payout), and Benin MMO services (MTN :: Web Deposit, MTN :: Payout).