Performance degradation affecting Sierra Leone Orange services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Oct 16, 2026 - 21:59 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 16, 2026 - 21:27 UTC

Update

We have identified instability in Sierra Leone Orange services. We have escalated this to the MMO for resolution.
Posted Oct 16, 2026 - 15:16 UTC

Identified

We have identified instability in Sierra Leone Orange services. We have escalated this to the MMO for resolution.
Posted Oct 16, 2026 - 11:13 UTC
This incident affected: Sierra Leone MMO services (Orange :: Web Deposit, Orange :: Payout).