The incident has been resolved. We apologise for the inconvenience.
Posted Mar 15, 2026 - 08:30 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 15, 2026 - 04:30 UTC
Update
We are still experiencing degraded performance in our Airtel Uganda USSD deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Mar 14, 2026 - 18:59 UTC
Update
We are still experiencing degraded performance in our Airtel Uganda web/USSD deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Mar 14, 2026 - 17:34 UTC
Identified
This is a quick update to inform you that we are still experiencing degraded performance in our Uganda Airtel USSD deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Mar 14, 2026 - 16:13 UTC
Investigating
We are experiencing degraded performance in the Uganda Airtel services. We are investigating the issue.
Posted Mar 14, 2026 - 07:29 UTC
This incident affected: Uganda MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).