Performance degradation affecting Burkina Faso Orange services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.

Posted Jan 28, 2026 - 16:01 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.

Posted Jan 28, 2026 - 15:24 UTC

Identified

This is a quick update to inform you that we are still experiencing an outage of the Burkina Faso Orange services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

Posted Jan 28, 2026 - 08:05 UTC

Investigating

We are experiencing an outage of the Burkina Faso Orange services. We are investigating the issue.

Posted Jan 28, 2026 - 02:02 UTC

This incident affected: Burkina Faso MMO services (Orange :: Web Deposit).