Performance degradation affecting MTN OpenAPI services

Incident Report for pawaPay

Resolved

This incident has been resolved.

Posted Jun 08, 2025 - 10:14 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.

Posted Jun 08, 2025 - 09:44 UTC

Investigating

We are experiencing instabilities in the MTN OpenAPI services. We are investigating the issue.

Posted Jun 08, 2025 - 09:24 UTC

This incident affected: Cameroon MMO services (MTN :: Web Deposit, MTN :: Payout), CIV MMO services (MTN :: Web Deposit, MTN :: Payout), Ghana MMO services (MTN :: Web Deposit, MTN :: Payout), Nigeria MMO services (MTN :: Web Deposit, MTN :: Payout), Congo Brazzaville MMO Services (MTN :: Payout, MTN :: Web Deposit), Zambia MMO services (MTN :: Web Deposit, MTN :: Payout), Uganda MMO services (MTN :: Web Deposit, MTN :: USSD Deposit, MTN :: Payout), and Benin MMO services (MTN :: Web Deposit, MTN :: Payout).