Performance degradation affecting Cameroon Orange + Intouch services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted Nov 02, 2025 - 15:09 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 02, 2025 - 11:32 UTC

Identified

We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.
Posted Nov 02, 2025 - 10:43 UTC
This incident affected: Cameroon MMO services (Orange :: Web Deposit, Orange :: Payout).