Performance degradation affecting Zambia Zamtel services

Incident Report for PawaPay

Resolved

This incident has been resolved.
Posted Mar 15, 2026 - 20:52 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Mar 15, 2026 - 16:39 UTC

Identified

We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution.
Posted Mar 15, 2026 - 14:21 UTC
This incident affected: Zambia MMO services (Zamtel :: Web Deposit, Zamtel :: Payout, Zamtel :: USSD Deposit).