Performance degradation affecting MTN OpenAPI services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jul 17, 2026 - 01:20 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jul 16, 2026 - 19:17 UTC

Update

This is a quick update to announce that we have identified instability the MTN OpenAPI services. We have escalated this to the MNO for resolution.
Posted Jul 16, 2026 - 18:19 UTC

Identified

We have identified instability in Cameroon, Zambia, Ghana MTN services. We have escalated this to the MNO for resolution.
Posted Jul 16, 2026 - 16:04 UTC
This incident affected: Cameroon MMO services (MTN :: Web Deposit, MTN :: Payout), Ghana MMO services (MTN :: Web Deposit, MTN :: Payout), Nigeria MMO services (MTN :: Web Deposit), Congo Brazzaville MMO Services (MTN :: Payout, MTN :: Web Deposit), Zambia MMO services (MTN :: Web Deposit, MTN :: Payout), and Benin MMO services (MTN :: Web Deposit, MTN :: Payout).
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