Performance degradation affecting Cameroon Orange + Intouch services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted Nov 13, 2025 - 04:15 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 12, 2025 - 15:16 UTC

Update

This is a quick update to inform you that we are still experiencing an outage of the Cameroon Orange + Intouch services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Nov 12, 2025 - 12:25 UTC

Update

This is a quick update to inform you that we are still experiencing an outage of the Cameroon Orange + Intouch services, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Nov 12, 2025 - 05:11 UTC

Identified

We are experiencing an outage of the Cameroon Orange + Intouch services. We are investigating the issue.
Posted Nov 11, 2025 - 16:11 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 11, 2025 - 13:16 UTC

Investigating

We are experiencing an outage of the Cameroon Orange + Intouch services. We are investigating the issue.
Posted Nov 11, 2025 - 12:59 UTC
This incident affected: Cameroon MMO services (Orange :: Web Deposit, Orange :: Payout).