Performance degradation affecting Cameroon Orange + Intouch services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Oct 30, 2025 - 09:11 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 30, 2025 - 07:52 UTC

Identified

We have identified instability in Cameroon Orange + Intouch services. We have escalated this to the MMO for resolution.
Posted Oct 30, 2025 - 07:12 UTC
This incident affected: Cameroon MMO services (Orange :: Web Deposit, Orange :: Payout).