Performance degradation affecting Cameroon Orange + Intouch services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Sep 06, 2025 - 01:03 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Sep 06, 2025 - 00:01 UTC

Identified

We have identified instability in Cameroon Orange + Intouch services. We have escalated this to the MMO for resolution.
Posted Sep 05, 2025 - 20:39 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Sep 05, 2025 - 20:28 UTC

Identified

We have identified instability in Cameroon Orange + Intouch services. We have escalated this to the MMO for resolution.
Posted Sep 05, 2025 - 19:50 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Sep 05, 2025 - 19:14 UTC

Identified

We have identified instability in Cameroon Orange + Intouch services. We have escalated this to the MMO for resolution.
Posted Sep 05, 2025 - 19:01 UTC
This incident affected: Cameroon MMO services (Orange :: Web Deposit, Orange :: Payout).