Performance degradation affecting Malawi TNM services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Aug 11, 2026 - 01:17 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Aug 11, 2026 - 00:29 UTC

Identified

We have identified instability in Malawi TNM services. We have escalated this to the MMO for resolution.
Posted Aug 10, 2026 - 23:29 UTC
This incident affected: Malawi MMO services (TNM :: Web Deposits, TNM :: Payouts).