The incident has been resolved. We apologise for the inconvenience.
Posted Sep 04, 2025 - 16:15 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Sep 04, 2025 - 15:12 UTC
Update
This is a quick update to inform you that we are still experiencing an outage in our Benin MTN, Nigeria MTN, Zambia MTN, Ghana MTN, MTN Congo, MTN Civ deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Sep 04, 2025 - 12:36 UTC
Identified
We have identified instability in Benin MTN, Nigeria MTN, Zambia MTN, Ghana MTN services. We have escalated this to the MMO for resolution.
Posted Sep 04, 2025 - 11:46 UTC
This incident affected: CIV MMO services (MTN :: Web Deposit, MTN :: Payout), Ghana MMO services (MTN :: Web Deposit, MTN :: Payout), Nigeria MMO services (MTN :: Web Deposit, MTN :: Payout), Congo Brazzaville MMO Services (MTN :: Payout, MTN :: Web Deposit), Zambia MMO services (MTN :: Web Deposit, MTN :: Payout), and Benin MMO services (MTN :: Web Deposit, MTN :: Payout).