Performance degradation affecting Uganda Airtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jun 23, 2026 - 00:26 UTC

Update

We are continuing to monitor for any further issues.
Posted Jun 23, 2026 - 00:25 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 22, 2026 - 23:52 UTC

Investigating

We are experiencing degraded performance in the Uganda Airtel services. We are investigating the issue.
Posted Jun 22, 2026 - 21:56 UTC
This incident affected: Uganda MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).