Performance degradation affecting Ghana Telecel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jul 13, 2026 - 00:00 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jul 12, 2026 - 21:53 UTC

Update

We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
Posted Jul 12, 2026 - 17:03 UTC

Identified

We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
Posted Jul 12, 2026 - 17:00 UTC
This incident affected: Ghana MMO services (Telecel :: Web Deposit, Telecel :: USSD deposit, Telecel :: Payout).