Performance degradation affecting Mali Orange services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Sep 18, 2026 - 00:30 UTC

Update

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Sep 18, 2026 - 00:18 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Sep 18, 2026 - 00:08 UTC

Identified

We have identified instability in Mali Orange services. We have escalated this to the MMO for resolution.
Posted Sep 17, 2026 - 23:47 UTC
This incident affected: Mali MMO services (Orange :: Web deposit, Orange :: Payout).