Performance degradation affecting Cameroon Orange services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Apr 24, 2025 - 21:52 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 24, 2025 - 21:14 UTC

Update

We are experiencing an outage in our Orange Cameroon deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Apr 24, 2025 - 16:44 UTC

Update

This is a quick update to inform you that we are still experiencing an outage in our Orange Cameroon payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Apr 24, 2025 - 15:09 UTC

Identified

We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.
Posted Apr 24, 2025 - 09:37 UTC
This incident affected: Cameroon MMO services (Orange :: Web Deposit, Orange :: Payout).