Performance degradation affecting Zambia Airtel services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted Jun 24, 2025 - 23:44 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 24, 2025 - 19:47 UTC

Identified

We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.
Posted Jun 24, 2025 - 18:41 UTC
This incident affected: Zambia MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).