Performance degradation affecting Rwanda MMO services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted 22 days ago. Apr 17, 2025 - 03:44 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted 22 days ago. Apr 17, 2025 - 01:22 UTC

Investigating

We are experiencing an outage of the Rwanda Airtel services. We are investigating the issue.
Posted 22 days ago. Apr 16, 2025 - 23:55 UTC

Identified

We have identified instability in Rwanda Airtel services. We have escalated this to the MMO for resolution.
Posted 22 days ago. Apr 16, 2025 - 23:41 UTC
This incident affected: Rwanda MMO services (Airtel :: Web Deposit, Airtel :: Payout).