Performance degradation affecting Tanzania MMO services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Oct 08, 2026 - 11:45 UTC

Update

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 08, 2026 - 11:01 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 08, 2026 - 08:50 UTC

Update

This is a quick update to inform you that we are still experiencing degraded performance in our Airtel Tanzania USSD deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 08, 2026 - 04:37 UTC

Identified

We have identified instability in Tanzania Airtel USSD deposit services. We have escalated this to the MMO for resolution.
Posted Oct 07, 2026 - 13:02 UTC
This incident affected: Tanzania MMO services (Airtel :: USSD Deposit).
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