Performance degradation affecting Zambia Airtel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jun 09, 2025 - 03:37 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 08, 2025 - 20:56 UTC

Identified

This is a quick update to inform you that we are experiencing degraded performance in our Zambia Airtel deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jun 08, 2025 - 16:49 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 08, 2025 - 16:13 UTC

Investigating

We are experiencing an outage in the Zambia Airtel services. We are investigating the issue.
Posted Jun 08, 2025 - 16:01 UTC
This incident affected: Zambia MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).