Performance degradation affecting Mali services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Sep 21, 2026 - 09:00 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Sep 21, 2026 - 07:22 UTC

Identified

We have identified instability with Mali services. We have escalated this to the MMO for resolution.
Posted Sep 21, 2026 - 07:06 UTC
This incident affected: Mali MMO services (Moov :: Web deposit, Moov :: Payout, Orange :: Web deposit, Orange :: Payout, Wave :: Web deposit, Wave :: Payout).