Performance degradation affecting Uganda Airtel services

Incident Report for PawaPay

Resolved

This incident has been resolved.
Posted Apr 20, 2026 - 12:09 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Apr 20, 2026 - 11:08 UTC

Investigating

We are experiencing degraded performance in the Uganda Airtel services. We are investigating the issue.
Posted Apr 20, 2026 - 09:57 UTC
This incident affected: Uganda MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).