Performance degradation affecting DRC Orange MMO services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Apr 12, 2025 - 02:00 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Apr 11, 2025 - 23:57 UTC

Identified

We have identified instability in DRC Orange services. We have escalated this to the MMO for resolution.
Posted Apr 11, 2025 - 20:51 UTC
This incident affected: DRC MMO services (Orange :: Web Deposit, Orange :: Payout).