Performance degradation affecting Nigeria Monnify services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Apr 16, 2026 - 23:39 UTC

Monitoring

A fix has been deployed by Nigeria Monnify. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Apr 16, 2026 - 22:48 UTC

Identified

We are still experiencing degraded performance in our Nigeria Monnify payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Apr 16, 2026 - 20:41 UTC

Monitoring

A fix has been deployed by Nigeria Monnify. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Apr 16, 2026 - 20:08 UTC

Investigating

We are experiencing degraded performance in the Nigeria Monnify services. We are investigating the issue.
Posted Apr 16, 2026 - 18:52 UTC
This incident affected: Nigeria MMO services (Monnify :: Web Deposit, Monnify :: Payout).