The incident has been resolved. We apologise for the inconvenience.
Posted Oct 11, 2026 - 10:40 UTC
Monitoring
A fix has been deployed by DRC Orange. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 11, 2026 - 09:24 UTC
Update
This is a quick update to inform you that we are still experiencing degraded performance in our Orange DRC gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 11, 2026 - 04:31 UTC
Update
This is a quick update to inform you that we are still experiencing degraded performance in our Orange deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 10, 2026 - 22:30 UTC
Investigating
We are experiencing degraded performance in the DRC Orange services. We are investigating the issue.
Posted Oct 10, 2026 - 22:15 UTC
This incident affected: DRC MMO services (Orange :: Web Deposit, Orange :: Payout).