Performance degradation affecting Tanzania Vodacom services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jul 02, 2026 - 23:16 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jul 02, 2026 - 21:14 UTC

Update

This is a quick update to inform you that we are still experiencing instabilities in our Vodacom Tanzania deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jul 02, 2026 - 20:26 UTC

Update

We are now experiencing an outage in our Vodacom Tanzania deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Jul 02, 2026 - 20:10 UTC

Update

This is a quick update to inform you that we are still experiencing instabilities in our Vodacom Tanzania deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Jul 02, 2026 - 19:48 UTC

Identified

We are experiencing an outage in our Vodacom Tanzania deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Jul 02, 2026 - 18:52 UTC

Investigating

We are experiencing degraded performance in the Tanzania Vodacom services. We are investigating the issue.
Posted Jul 02, 2026 - 18:03 UTC
This incident affected: Tanzania MMO services (Vodacom :: Web Deposit, Vodacom :: USSD Deposit, Vodacom :: Payout).