Performance degradation affecting Malawi Airtel services

Incident Report for PawaPay

Resolved

This incident has been resolved.
Posted Aug 27, 2025 - 14:08 UTC

Monitoring

A fix has been deployed by Malawi Airtel. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Aug 27, 2025 - 12:54 UTC

Identified

This is a quick update to inform you that we are still experiencing degraded performance in our Airtel Malawi deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Aug 27, 2025 - 12:31 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Aug 27, 2025 - 11:05 UTC

Investigating

We are experiencing degraded performance in the Malawi Airtel services. We are investigating the issue.
Posted Aug 27, 2025 - 00:05 UTC
This incident affected: Malawi MMO services (Airtel :: Web Deposit, Airtel :: Payout).
← Current Status Powered by Atlassian Statuspage