Performance degradation affecting Uganda Airtel services

Incident Report for PawaPay

Resolved

This incident has been resolved.
Posted Feb 09, 2026 - 20:52 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Feb 09, 2026 - 19:02 UTC

Investigating

We are experiencing an outage in the Uganda Airtel services. We are investigating the issue.
Posted Feb 09, 2026 - 18:35 UTC
This incident affected: Uganda MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).