Performance degradation affecting Ghana MTN services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jan 31, 2026 - 02:24 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jan 31, 2026 - 00:37 UTC

Identified

We have identified instability in Ghana MTN services. We have escalated this to the MMO for resolution.
Posted Jan 30, 2026 - 23:42 UTC
This incident affected: Ghana MMO services (MTN :: Web Deposit, MTN :: Payout).