Performance degradation affecting Tanzania Yas MMO services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted May 24, 2025 - 15:29 UTC

Monitoring

A fix has been deployed by Tanzania Yas. We are seeing improvements in success rates and will continue monitoring the incident.
Posted May 24, 2025 - 14:33 UTC

Update

We are continuing to work on a fix for this issue.
Posted May 24, 2025 - 14:22 UTC

Update

We have identified instability in Tanzania Yas services. We have escalated this to the MMO for resolution.
Posted May 24, 2025 - 11:41 UTC

Update

We are continuing to work on a fix for this issue.
Posted May 24, 2025 - 06:33 UTC

Update

We are continuing to work on a fix for this issue.
Posted May 24, 2025 - 06:32 UTC

Update

We are continuing to work on a fix for this issue.
Posted May 24, 2025 - 06:07 UTC

Update

We are continuing to work on a fix for this issue.
Posted May 24, 2025 - 05:47 UTC

Identified

We have identified instability in Tanzania Yas services. We have escalated this to the MMO for resolution.
Posted May 24, 2025 - 05:46 UTC
This incident affected: Tanzania MMO services (Yas :: Web Deposit, Yas :: USSD Deposit, Yas :: Payout).