Performance degradation affecting Uganda Airtel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jun 12, 2025 - 06:54 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 12, 2025 - 06:31 UTC

Investigating

We are experiencing degraded performance in the Uganda Airtel services. We are investigating the issue.
Posted Jun 12, 2025 - 01:41 UTC
This incident affected: Uganda MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).