Performance degradation affecting DRC Airtel services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted Apr 14, 2025 - 13:06 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Apr 14, 2025 - 12:08 UTC

Identified

We have identified instability in DRC Airtel services. We have escalated this to the MMO for resolution.
Posted Apr 14, 2025 - 11:23 UTC
This incident affected: DRC MMO services (Airtel :: Web Deposit, Airtel :: Payout).