The incident has been resolved. We apologise for the inconvenience.
Posted Sep 23, 2026 - 13:15 UTC
Monitoring
We are seeing improvements in success rates across the affected services and will continue monitoring the incident.
Posted Sep 23, 2026 - 09:33 UTC
Investigating
We are experiencing degraded performance in MTN services across multiple markets. We are investigating the issue. Affected markets: Benin, Cameroon, COG, CIV, Ghana, Nigeria, Uganda, and Zambia.
Posted Sep 23, 2026 - 09:14 UTC
This incident affected: Cameroon MMO services (MTN :: Web Deposit, MTN :: Payout), Ghana MMO services (MTN :: Web Deposit, MTN :: Payout), CIV MMO services (MTN :: Web Deposit, MTN :: Payout), Congo Brazzaville MMO Services (MTN :: Payout, MTN :: Web Deposit), Zambia MMO services (MTN :: Web Deposit, MTN :: Payout), Uganda MMO services (MTN :: Web Deposit, MTN :: USSD Deposit, MTN :: Payout), Nigeria MMO services (MTN :: Payout), and Benin MMO services (MTN :: Web Deposit, MTN :: Payout, MTN :: Betting :: Web Deposit, MTN :: Betting :: Payout).