Performance degradation affecting Tanzania Tigopesa services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Oct 13, 2024 - 15:49 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 13, 2024 - 11:15 UTC

Identified

We have identified instability in Tanzania Tigopesa services. We have escalated this to the MNO for resolution.
Posted Oct 13, 2024 - 10:08 UTC
This incident affected: Tanzania MMO services (Yas :: Web Deposit, Yas :: USSD Deposit, Yas :: Payout).