Performance degradation affecting Rwanda MTN services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted Aug 09, 2025 - 23:59 UTC

Monitoring

A fix has been deployed by Rwanda MTN. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Aug 09, 2025 - 19:52 UTC

Investigating

We are experiencing degraded performance in the Rwanda MTN services. We are investigating the issue.
Posted Aug 09, 2025 - 18:20 UTC
This incident affected: Rwanda MMO services (MTN :: Web Deposit, MTN :: Payout).