Performance degradation affecting Nigeria Airtel services

Incident Report for PawaPay

Resolved

This incident has been resolved.

Posted Apr 18, 2026 - 11:32 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.

Posted Apr 18, 2026 - 09:45 UTC

Identified

This is a quick update to inform you that we are still experiencing an outage in our Nigeria Airtel services, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

Posted Apr 18, 2026 - 06:42 UTC

Investigating

We are experiencing an outage of the Nigeria Airtel services. We are investigating the issue.

Posted Apr 18, 2026 - 01:11 UTC

This incident affected: Nigeria MMO services (Airtel :: Web Deposit, Airtel :: Payout).