Performance degradation affecting Zambia Airtel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jun 07, 2025 - 12:08 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 07, 2025 - 10:34 UTC

Identified

We have identified instability in Zambia Airtel services. We have escalated this to the MNO for resolution.
Posted Jun 07, 2025 - 10:28 UTC
This incident affected: Zambia MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).