Performance degradation affecting Tanzania Airtel MMO services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Sep 12, 2025 - 23:50 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Sep 12, 2025 - 23:13 UTC

Identified

We have identified instability in Tanzania Airtel services. We have escalated this to the MMO for resolution.
Posted Sep 12, 2025 - 21:12 UTC
This incident affected: Tanzania MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout).