Performance degradation affecting Ghana MTN services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Aug 12, 2025 - 02:55 UTC

Monitoring

A fix has been deployed by Ghana MTN. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Aug 12, 2025 - 02:05 UTC

Identified

We have identified instability in Ghana MTN services. We have escalated this to the MMO for resolution.
Posted Aug 12, 2025 - 00:14 UTC
This incident affected: Ghana MMO services (MTN :: Web Deposit, MTN :: Payout).