Performance degradation affecting Mozambique Movitel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Feb 05, 2026 - 18:45 UTC

Monitoring

A fix has been deployed by Mozambique Movitel. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Feb 05, 2026 - 18:29 UTC

Identified

We have identified instability in Mozambique Movitel services. We have escalated this to the MMO for resolution.
Posted Feb 05, 2026 - 15:38 UTC
This incident affected: Mozambique MMO services (Movitel :: Web Deposit, Movitel :: Payout).