Performance degradation affecting Zambia Zamtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Oct 14, 2026 - 22:05 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 14, 2026 - 21:40 UTC

Identified

We have identified instability in Zambia Zamtel services. We have escalated this to the MNO for resolution.
Posted Oct 14, 2026 - 19:54 UTC
This incident affected: Zambia MMO services (Zamtel :: USSD Deposit).