The incident has been resolved. We apologise for the inconvenience.
Posted Feb 12, 2026 - 12:42 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Feb 12, 2026 - 09:57 UTC
Identified
This is a quick update to inform you that we are now experiencing degraded performance in our Tanzania Halotel payout gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Feb 12, 2026 - 05:50 UTC
Monitoring
A fix has been deployed by Tanzania Halotel and we are seeing improvements in success rates and will continue monitoring the incident.
Posted Feb 12, 2026 - 05:13 UTC
Identified
This is a quick update to inform you that we are still experiencing an outage in our Tanzania Halotel deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Feb 12, 2026 - 04:10 UTC
Investigating
We are experiencing an outage of the Tanzania Halotel services. We are investigating the issue.
Posted Feb 12, 2026 - 01:08 UTC
This incident affected: Tanzania MMO services (Halotel :: Web Deposit, Halotel :: USSD Deposit, Halotel :: Payout).