Performance degradation affecting DRC Vodacom services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jan 10, 2026 - 13:52 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jan 10, 2026 - 12:28 UTC

Identified

We have identified instability in DRC Vodacom services. We have escalated this to the MMO for resolution.
Posted Jan 10, 2026 - 07:55 UTC
This incident affected: DRC MMO services (Vodacom :: Web Deposit, Vodacom :: Payout).