Performance degradation affecting Orange services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted Nov 13, 2025 - 12:37 UTC

Update

A fix has been deployed by Orange. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 13, 2025 - 10:43 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 13, 2025 - 10:42 UTC

Investigating

We are experiencing an outage of the Orange services. We are investigating the issue.
Posted Nov 13, 2025 - 10:03 UTC
This incident affected: Sierra Leone MMO services (Orange :: Web Deposit, Orange :: Payout), Cameroon MMO services (Orange :: Web Deposit, Orange :: Payout), DRC MMO services (Orange :: Web Deposit, Orange :: Payout), Senegal MMO services (Orange :: Web Deposit, Orange :: Payout), and CIV MMO services (Orange :: Web Deposit, Orange :: Payout).
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