Performance degradation affecting Cameroon MMO Orange Intouch services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted 22 days ago. Apr 16, 2025 - 23:38 UTC

Update

We are continuing to work on a fix for this issue.
Posted 22 days ago. Apr 16, 2025 - 19:08 UTC

Update

We are continuing to work on a fix for this issue.
Posted 22 days ago. Apr 16, 2025 - 18:51 UTC

Identified

We have identified instability in Cameroon Orange Intouch services. We have escalated this to the MMO for resolution.
Posted 22 days ago. Apr 16, 2025 - 18:48 UTC

Update

We are continuing to monitor for any further issues.
Posted 22 days ago. Apr 16, 2025 - 18:41 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted 22 days ago. Apr 16, 2025 - 18:40 UTC

Update

We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.
Posted 22 days ago. Apr 16, 2025 - 18:14 UTC

Update

We are continuing to work on a fix for this issue.
Posted 22 days ago. Apr 16, 2025 - 18:14 UTC

Update

We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.
Posted 22 days ago. Apr 16, 2025 - 18:12 UTC

Identified

We have identified instability in Cameroon Orange services. We have escalated this to the MMO for resolution.
Posted 22 days ago. Apr 16, 2025 - 17:58 UTC

Update

We are continuing to monitor for any further issues.
Posted 22 days ago. Apr 16, 2025 - 17:58 UTC

Monitoring

A fix has been deployed by Cameroon Orange. We are seeing improvements in success rates and will continue monitoring the incident.
Posted 22 days ago. Apr 16, 2025 - 16:31 UTC

Update

We are continuing to work on a fix for this issue.
Posted 22 days ago. Apr 16, 2025 - 15:47 UTC

Identified

We have identified instability in Cameroon Orange Intouch services. We have escalated this to the MMO for resolution.
Posted 22 days ago. Apr 16, 2025 - 15:46 UTC
This incident affected: Cameroon MMO services (Orange :: Web Deposit, Orange :: Payout).