Performance degradation affecting DRC Orange services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Dec 29, 2025 - 01:04 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Dec 28, 2025 - 22:06 UTC

Identified

We have identified instability in DRC Orange services. We have escalated this to the MMO for resolution.
Posted Dec 28, 2025 - 16:03 UTC
This incident affected: DRC MMO services (Orange :: Web Deposit, Orange :: Payout).