Performance degradation affecting Kenya Airtel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Nov 05, 2026 - 09:07 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 05, 2026 - 06:59 UTC

Investigating

We are experiencing an outage of the Kenya Airtel services. We are investigating the issue.
Posted Nov 05, 2026 - 06:00 UTC
This incident affected: Kenya MMO services (Airtel :: Web Deposit, Airtel :: Payout).