Performance degradation affecting Tanzania Vodacom services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted May 20, 2025 - 18:42 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted May 20, 2025 - 15:03 UTC

Identified

This is a quick update to inform you that we are still experiencing degraded performance in our Vodacom Tanzania deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted May 20, 2025 - 14:33 UTC

Investigating

We are experiencing instabilities in the Tanzania Vodacom services. We are investigating the issue.
Posted May 20, 2025 - 13:24 UTC
This incident affected: Tanzania MMO services (Vodacom :: Web Deposit, Vodacom :: USSD Deposit, Vodacom :: Payout).
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