Performance degradation affecting Cameroon MTN and Intouch services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Nov 08, 2025 - 13:01 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 08, 2025 - 08:01 UTC

Identified

We have identified instability in Cameroon MTN and Intouch services. We have escalated this to the MMO for resolution.
Posted Nov 08, 2025 - 05:30 UTC
This incident affected: Cameroon MMO services (MTN :: Web Deposit, MTN :: Payout).